Champs Sports Canada Privacy Policy

Privacy Statement

Champs Sports, a division of Foots Locker Canada Co. ("Champs Sports") believes in protecting your information. With this in mind, we have adopted this Privacy Statement, which describes the information we may collect when you use visit our website ("Site") and sign up for a VIP account, and how we use, disclose and protect such information. By using this Site or signing up for a VIP account, you agree to the collection, use and disclosure of your personal information as described in this Privacy Statement. If you do not, please do not use the Site or sign up for a VIP account.

This Privacy Statement addresses:

Information Collection

Knowledge and Consent. Your consent will be obtained, as required, for the collection, use or disclosure of your personal information. In connection with the Site, your consent will be obtained electronically through our Site.

Information You Provide to Us. In connection with the Site, we only collect certain information from you when you provide it to us, such as when you sign up for a VIP account or contact us. The information we collect from you may include your name, age, date of birth, mailing address, daytime telephone number, cell phone number, e-mail address, account user name and password. If you use a third-party login to register or otherwise link to us, we may receive certain information about you from the third party (such as a social network) based on your registration and privacy settings on that third-party service.

VIP Registration. We encourage you to register for a VIP account; however registration is not required. Our VIP registration form requires users to provide demographic and contact information (such as name, date of birth, mailing address, gender, daytime telephone number, cell phone number, e-mail address and password). You must be 14 years of age or older to register for a VIP account. The customer contact information you provide will be used to send you exclusive e-benefits and, if you have chosen to opt-in, to send you communications about upcoming sales, contests, promotions and product information, including via email, instant message, SMS text message and direct mail. You acknowledge and agree that you are responsible for maintaining the confidentiality of your VIP account information and password. You are responsible for all use of the Site under your VIP registered account.

Information We Automatically Collect. We may use cookies, web beacons, pixel tags, log files, or other technologies to automatically collect certain information when you use our Site, or interact with our emails or advertisements on our Site or other websites. A cookie is a small data file that is sent to your browser from a web server and stored on your computer’s hard drive. For example, we may automatically collect information such as your IP address, geolocation data (if activated by you), unique user ID, cell phone model, operating system, and carrier, and Internet Service Provider. We also may collect information about your use of the Site, such as the time you spend using the Site, the number of times you return, whether you click-through, open, or forward links, emails, and ads, and other Site usage data. These technologies, such as cookies, allow us to keep track of your order as you shop on our Site, recognize registered users when they visit, and to provide those customers with information and advertising that is more relevant to them.

If you register a VIP account, we may use cookies to monitor and maintain information about how you use our Site in order to improve your browsing experience and provide you with more relevant content and advertising. Even if you do not register a VIP account, we may still monitor and maintain certain information about your use of our Site for these same purposes.

Tracking Options. You may adjust your browser settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to use certain features on the Site or take full advantage of our offerings.

Even without a cookie, you can still take advantage of most of the features of our Site. Our system may not respond to Do Not Track requests or headers from some or all browsers. To learn more about the use of cookies or other technologies to deliver more relevant advertising and your choices about not having this information used by certain service providers, please click here.

Information Collected From Other Sources. We may obtain information about you from other sources, including social networks that you use to connect with us depending on the privacy settings and permissions you have set up. This information may include name, user name, demographic information, updated address or contact information, interests, and publicly-observed data, such as from social media and online activity.

Combination of Information. We may also combine the information we receive from and about you, including the information you provide to us on the Site, or through the VIP account, information we receive from third parties, information we automatically collect (as explained above), and information provided or collected offline when you shop in our Stores.

Information Use

We may use the information we collect from and about you for the following purposes:

  1. To answer any of your questions or otherwise contact and communicate with you;
  2. To provide you with customized content, targeted offers, and advertising on the Site, other websites or via text message, and to contact you about upcoming Champs Sports sales, promotions, and product information;
  3. To allow you to participate in promotions;
  4. To help us learn more about our Site visitors, VIP account members, and customers and to improve their shopping experience and our business;
  5. To address problems with the Site, our business or our products and services and to protect the security of the Site and our business;
  6. To contact you about upcoming promotions and offers on behalf of our partners; and
  7. Otherwise, as described to you at the point of collection.

Information Disclosure

For the purposes described above and throughout this Privacy Statement, we may disclose the information we collect from and about you as follows:

  1. Among the Foot Locker family of companies including Foot Locker, Lady Foot Locker, Kids Foot Locker, Footaction, Final-Score, Champs Sports, Eastbay, and SIX:02 for their own marketing purposes.
  2. To our service providers, if the disclosure will enable them to perform a business, professional, or technical support function for us.
  3. To carefully-selected third party partners, so that they may inform you of offers, promotions and services.
  4. For website evaluation and data analysis, and distributing marketing and promotional material for the Foot Locker family of companies.
  5. To comply with the law, to respond to governmental inquiries or requests, to enforce our policies, or to protect our or others' rights, property, or safety.
  6. Otherwise, with your consent.

Any personal information or content that you voluntarily upload or submit for public posting to the Site becomes publicly available and can be collected and used by others.

As with any business, it is possible that as our business develops, we might sell or buy online stores or other assets. In such transactions, information about customers often is among the transferred assets. Accordingly, in the unlikely event that our company or substantially all of our assets are acquired by a third party, such information may be one of the transferred assets. Should such a sale or transfer occur, we will use reasonable efforts to try to require that the transferee use personal information provided through the Services in a manner that is consistent with this Privacy Statement.

For the purposes set out in this Privacy Statement, we or one of our affiliates or an unaffiliated service provider may process and store your personal information outside of the province in which you reside and/or outside of Canada, including the US, and as such, courts in those other provinces or foreign jurisdictions may, in certain circumstances, be entitled to access your personal information.

We may share aggregate, non-personally identifiable information about Site users with third parties.

Updating Your Information

Please note that, at all times, you are responsible for updating the personal information you provide to us. If you have registered with us or participate in a VIP account, you may update your personal information through your registered account. Otherwise, you can contact canadacustomercare@footlocker.com.

If you have registered a VIP account, you may close the account at any time for any reason by contacting our Privacy Administrator as described below. Note, however, that if you elect to close your account(s) and/or delete some or all of your personal information, we may still retain certain information from your account(s) in accordance with various laws, regulations and our retention policies.

Please note that once you close your account(s) with us, you will no longer be able to obtain benefits related to such account(s), such as those related to VIP accounts.

Changes to our Privacy Statement

We may amend this Privacy Statement at any time. If we make any material changes in the way we collect, use, and/or disclose your personal information, we will notify you by sending you an e-mail at the last e-mail address that you provided us, and/or by prominently posting notice of the changes on the Site. Any material changes to this Privacy Statement will be effective upon the earlier of thirty (30) calendar days following our transmittal of an e-mail notice to you or thirty (30) calendar days following our posting of the notice of changes.

Option to Opt-Out

At all times, you have the option of "opting out" of receiving future marketing updates. To opt-out of receiving marketing e-mails, you may send us an e-mail with "unsubscribe" in the subject line to canadacustomercare@footlocker.com.

If you previously registered for a text messaging campaign and now want to opt out, text "STOP" to the short code / number for the program that you’ve signed up for.

Children's Privacy

We do not direct the Site to, nor do we knowingly collect any personal information from or about, children under the age of fourteen. You must be 14 years of age or older to submit personal information to us, including to register for a VIP account.

Security of Information

Champs Sports has implemented certain physical, administrative, and technical security measures to help protect against the theft, loss, misuse or alteration of the information you provide. We encrypt your personal information when transmitting over the Internet using triple key encryption technology by Secure Server Certification Authority RSA Data Security Inc. US and a VeriSign SSL (Secure Socket Layer), to safeguard your Internet transactions.

Browsers that allow for SSL Technology Ordering from our Site require the use of an SSL-compliant browser, such as Netscape 4.0 or later; Microsoft Internet Explorer 5.0 or later; 5.0 AOL client for PCs; or the 5.0 AOL client for Macs.

Questions/Contacting Us

Should you have any questions regarding this Privacy Statement or our data handling practices you may contact our Privacy Administrator by e-mail at flc_privacy_admin@footlocker.com; by telephone at 1-866-919-9010; or by writing to us at:

  • Attn: Privacy Administrator
  • Foot Locker Canada Co.
  • 230 Barmac Drive, 2nd Floor
  • Weston, ON M9L2Z3

This Site may contain links to other sites, which may have privacy policies that differ from our own. We are not responsible for the privacy practices or content of such other websites. Accordingly, we recommend that you review the Privacy Statement posted on any website that you access through this Site. The terms and conditions herein do not apply to any such linked websites. Champs Sports does not endorse any linked websites, or the information, materials, products or services that are contained in or accessible through such linked websites. Champs Sports disclaims all warranties and conditions, express, implied or collateral, with respect to the information, materials, products and services that are contained in or accessible through linked websites, including, but not limited to, implied warranties and conditions of merchantability, fitness for a particular or general purpose or non-infringement.

You acknowledge and agree that Champs Sports is not responsible for the content, accuracy, legality, decency, copyright compliance, privacy practices, security or any other aspects of any such linked websites, and that the access or use of any such linked websites is solely at your own risk, and you hereby waive any and all claims against Champs Sports with respect to such linked websites.